Terms and Conditions
Privacy Policy
This privacy policy sets out how we use and protect any information that you provide. Please read this privacy policy carefully before using this website. By using the website you indicate your consent to the use of your personal information as described in this privacy policy. If you have any questions about this privacy policy please contact us.
We are committed to ensuring that your privacy is protected and abide by our responsibilities under the Data Protection Act. Should we ask you to provide certain information by which you can be identified when using the website, then you can be assured that it will only be used in accordance with this privacy policy.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
While you visit our website, we may collect the following information:
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
We also collect information about you during the checkout process on our shop.
We will use the information you provide us with to help facilitate the purchase of a product. None of your data will be shared unless we are legally obliged to do so, or it is part of the payment/postal process.
When you purchase from us, we may ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We will use this information for the following purposes:
Sending you information about your order
Packaging your order and posting it to you
Responding to your requests, including refunds and complaints
Processing payments and prevention of fraud
Complying with any legal obligations we have, such as calculating taxes
Send you marketing messages, if you choose to receive them (i.e. newsletters)
Internal record keeping
We accept payments through PayPal, and Stripe. When processing payments, some of your data will be passed to PayPal or our relevant bank, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy or Starling Privacy Policy for more details.
Terms and Conditions
By purchasing from George Frederick, you agree to the following terms & conditions.
By using the website you acknowledge and agree that a) we have no control over third party sites which you link to through the site or via links to the site; b) we are not responsible for the availability of such third party sites; c) we do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such third party sites; and d) we are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third party sites.
We make all reasonable efforts to ensure the accuracy of the information contained within this website, however we accept no liability for any inaccuracies or mistakes that may arise and the purchaser will have no claim against the company in respect of these or their effect. We will correct any inaccuracies should they arise as soon as this is brought to its attention. Please contact us if you have any corrections or observations. We reserve the right to cancel or decline any order from any person or business in any jurisdiction.
Products:
The products contained within this website may differ slightly in colour from the way they are represented on screen.
Our orgininal collections are handmade, so each piece is unique, meaning shape and finish may vary slightly.
All secondhand/vintage pieces will likely show signs of wear associated with their age. However, rest assured that each item has been thoroughly checked over and either repaired or just refinished by us.
We will not accept responsibility for damage caused to products that we believe was caused by the purchaser. Please see our Jewellery and Accessory Care page for information on how to care for our products and prevent damage.
Pricing:
Prices displayed on the website are inclusive of local taxes. All prices are quoted in pound sterling. In the event a typographical or human error in relation to prices and sizes we have the right to cancel orders and can accept no liability whatsoever.
Payment:
Payment of goods are transacted via PayPal or Stripe.
Delivery:
Once payment has been received by way of cleared funds, purchasers should allow up to 15 working days for delivery within the UK. Items will be dispatched by Royal Mail. Standard postage is uninsured, however if you would like to insure your item, please contact us on Instagram or via the contact page for more information. If you miss a parcel sent by us, it is your responsibility to organise redelivery with the postal service. We are not responsible for this and we cannot remake and resend pieces in these instances. For more information on postage and packaging, please visit our Shipping & Returns page.